Technical Account Manager | West Coast
Salary : $90,000 – $130,000 Plus 30% OTE
I’m currently recruiting on behalf of a growing cyber security vendor that are looking for an experienced Technical Account Manager to join the Sales function in North America, they are looking for candidates both on the East and West coast.
You will be a part of the Sales team and will support the Sales cycle. You will have the locations which you will be working on directly, and will maintain the customers’ technical questions, technical support and will ensure all the needs are met. You will be required to attend the meetings and will present directly to the end user and partners to explain products deeper.
You will also maintain relationships with channel partners and the customers, and acting as a bridge between customers and the team to solve their problems by engaging all points of the process.
Responsibilities:
- Perform product trainings of the platform to educate customers/partners of the services
- Address technical questions of customers and channel partners, offer best practices and manage POC process
- Work closely with the CAM to solve customers issues
- Perform POC Q&A sessions
- Research the assigned countries/locations and prepare use-case documents about the critical incidents in those regions
- Respond to RFI’s & RFP’s
- Analyze customer incidents, to help CAM and partners to advice customers which additional service they might need
- Handle global customer success
- Prepare POV (Need Analysis reports) together with CAMs.
Benefits:
- generous pay with valuable OTE
- Medical and health benefits
- Generous holiday packages
This is an excellent opportunity to join an established, reputable security organisation that is currently one of the fastest growing cyber security specialists!
For more information, please call Harry Bell at Adeptis Group on +1 646 520 0699
Please apply via the link or send your CV to h.bell@adeptisgroup.com
